Terms of Use

Mugpipe for WordPress

Effective date: 12 November 2026.

These Terms of Use ("Terms") govern your access to and use of Mugpipe for WordPress, including its connector, trial, and subscription (the "Service"). These Terms are an agreement between you and Mugpipe ("Mugpipe", "we", "us", or "our"), the provider of the Service. Purchases of Mugpipe for WordPress are made from Polar Software, Inc. as described below. The Mugpipe website and account are governed by the Mugpipe Terms of Use. These Terms do not reduce those platform terms. Mugpipe can be contacted at support@mugpipe.com.

Mugpipe for WordPress is an independent tool and is not affiliated with or endorsed by the WordPress Foundation. WordPress is a trademark of the WordPress Foundation.

By creating an account, connecting the Service to an AI application, connecting a WordPress site, starting a trial, purchasing a subscription, or otherwise using the Service, you agree to these Terms. If you use the Service on behalf of an organization, you confirm that you have authority to bind it, and "you" refers to that organization. If you do not agree, do not use the Service.

You must be at least 18 years old and able to form a binding contract. You may use the Service only with WordPress sites you are authorized to access, and only within that WordPress user's own permissions.

The Service lets an AI application you choose read a WordPress site you connect, and change that site after you confirm a high-impact action. Mugpipe does not promise any particular result, availability, or outcome. An AI application you choose is separate from Mugpipe and is governed by that provider's terms. Mugpipe does not control text that application generates. The Service depends on third parties Mugpipe does not control, including the WordPress site, the application you use, Polar, and infrastructure providers. Mugpipe is not responsible for those third parties, their availability, or their handling of data.

Subscriptions, trials, and payment

Polar is the seller. Paid subscriptions are sold by Polar Software, Inc. ("Polar"), which acts as merchant of record and authorized reseller of the Service. When you buy, you purchase from Polar under the Polar Buyer Terms, and Polar is the seller on your invoice. Polar handles payment, taxes, invoices, refunds, and payment disputes. Mugpipe provides the Service and licenses your right to use it under these Terms. Mugpipe does not receive or store full card numbers.

Price. The subscription price is shown on the Mugpipe for WordPress pricing page at the time of purchase (currently US$9 per month, plus any applicable taxes as calculated by Polar). We may change prices for future billing periods; if we do, we will give notice in advance of the change taking effect, and you may cancel before it applies.

Free trial. We may offer a free trial (currently 7 days). Unless stated otherwise, each account may receive one trial of this plugin. We may change, limit, or withdraw trials at any time. If you provided payment details when starting a trial, your paid subscription starts automatically at the end of the trial unless you cancel before the trial ends.

Automatic renewal. Subscriptions renew automatically each billing period, and you authorize Polar to charge the then-current price, until you cancel.

Cancellation. You can cancel renewal of this plugin on the billing page. Each plugin is separate. Canceling renewal of one plugin does not cancel another. Access continues until the end of the current period or trial. No further charge is made for this plugin after that date. Canceling renewal does not create a refund or a credit. The card is updated in Polar. Polar remains the seller of record.

Refunds. Except where required by applicable law or by Polar's policies, fees are non-refundable. Where a refund is granted, it is issued by Polar. We may, at our sole discretion, ask Polar to grant a refund in a particular case; doing so does not create any obligation to do so again.

Usage limits. Plans may include usage limits, as described on the pricing page, including a limit of up to 3 connected sites. We may throttle or suspend use that exceeds those limits.

Free daily allowance. After the 7-day trial, users without a paid subscription may receive a limited free daily allowance at Mugpipe's discretion. The current target for Mugpipe for WordPress is up to 10 read-only actions per UTC day. Changes to a site require a paid plan. The allowance, its limits and the actions it covers are not guaranteed and may be changed, suspended or withdrawn at any time without notice. It is provided as is, with no warranty, service level, refund or credit, and is subject to these Terms and the limitation of liability.

14. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, MUGPIPE DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. MUGPIPE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY DATA OR OUTPUT WILL BE ACCURATE, COMPLETE, OR RELIABLE.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

(a) MUGPIPE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR TRAFFIC, OR COSTS OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND

(b) MUGPIPE'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU PAID FOR THE SERVICE IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, AND (ii) FIFTY US DOLLARS (US$50).

These limitations apply even if a remedy fails of its essential purpose, and they form an essential basis of the bargain between you and Mugpipe.

16. Indemnity

You will defend, indemnify, and hold harmless Mugpipe and its owners, personnel, and contractors from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the Service; (b) Your Data, or your connection of any property you were not authorized to connect; (c) your breach of these Terms; or (d) your violation of any law or third-party right.

17. Suspension and termination

We may suspend or terminate your access to the Service, in whole or in part, at any time and at our discretion, including if we reasonably believe you have breached these Terms, if required by law or by a third-party provider (such as Google or Polar), or if we discontinue the Service. Where we terminate without cause, we may, at our discretion, refund the unused portion of a prepaid period. You may stop using the Service at any time and may cancel your subscription as described in Section 5.

Sections 5.6 and 7 through 22, and any other provisions that by their nature should survive, survive termination.

18. Changes to the Service and to these Terms

We may change the Service at any time. We may update these Terms by posting a revised version on mugpipe.com with a new "Last updated" date. For material changes, we will make reasonable efforts to give advance notice (for example, by email to your account address or a notice in the Service). Changes take effect when posted unless stated otherwise. Continuing to use the Service after changes take effect means you accept them; if you do not agree, you must stop using the Service and cancel your subscription.

19. Governing law and venue

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of England and Wales, without regard to conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply. The courts of England and Wales, sitting in London, have exclusive jurisdiction, and each party submits to their jurisdiction. Mugpipe may seek injunctive or other equitable relief in any competent court. If you are a consumer, this Section does not deprive you of the protection of mandatory rules of the country where you habitually reside, or of the right to bring proceedings there where that law gives you that right.

20. Individual claims only

TO THE EXTENT PERMITTED BY LAW, CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

21. Consumer rights

Nothing in these Terms excludes or limits any right or remedy that cannot be excluded or limited under the mandatory law that applies to you, including consumer-protection law. If you are a consumer, those rights apply in addition to these Terms, and any limitation in these Terms applies only to the extent the law allows.

22. General

Force majeure. Mugpipe is not liable for any delay or failure to perform caused by events beyond its reasonable control, including failures of third-party services, internet or power outages, natural disasters, epidemics, war, terrorism, civil unrest, labor disputes, or government action.

Entire agreement. These Terms, together with the pages incorporated in Section 11, are the entire agreement between you and Mugpipe regarding the Service and supersede any prior agreements or communications on that subject.

Severability. If any provision is held invalid or unenforceable, it will be enforced to the maximum extent permissible, and the remaining provisions remain in full effect.

No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms, in whole or in part, without your consent, including in connection with a merger, acquisition, reorganization, or sale of assets.

No third-party beneficiaries. These Terms do not create rights for any third party.

Relationship. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.

Language. These Terms are written in English. If they are translated, the English version controls.

Questions: support@mugpipe.com. Privacy requests: privacy@mugpipe.com. Privacy Policy.